Privacy Policy

Who we are

Sim2Funded is the controller of personal data processed through Sim2Funded. Contact us at support@sim2funded.com.

What we collect

Account and sign-up data: name, email, phone number, country of residence, login details, and the consents you give when you sign up.
Verification data: identity documents and verification results, handled by our KYC provider.
Payment data: purchase records, transaction hashes and the wallet addresses you pay from and receive rewards to. Crypto payments are processed by our payment provider. Transactions on public blockchains are visible to anyone and can't be deleted.
Trading data: trades and account activity on your simulated accounts.
Technical data: IP address, device and browser information, and cookies.
Messages you send to support.

How we use it

To set up and support your free trial, including contacting you by email or phone about your trial
To provide challenges, funded accounts and rewards
To verify identity, prevent fraud and meet legal obligations, including sanctions screening
To apply the trading rules and review rewards
To answer support requests
To send service messages and, only if you tick the marketing box, news and offers by email, SMS or WhatsApp, which you can unsubscribe from at any time
To understand and improve how the website is used

Service providers acting for us: platform and technology providers, payment and payout processors, identity-verification providers, email and hosting services, and professional advisers. We share data with authorities when the law requires it. We don't sell personal data.

International transfers

Our providers may process data outside your country. Where required, we use appropriate safeguards such as standard contractual clauses.

How long we keep it

We keep account and transaction records for as long as needed to provide the service and to meet legal, tax and anti-fraud obligations, typically up to five years after your last activity. Support messages are kept for up to two years.

Cookies

We use cookies that are needed for the site and dashboard to work, and, with your consent where required, analytics cookies. You can control cookies in your browser.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your data, to object to or restrict processing, and to withdraw consent. Email us to make a request. You can also complain to your local data-protection authority.

Security

We use access controls and encryption in transit, and limit access to personal data to people who need it.

Changes

We'll post updates to this policy here and change the date below.

Last updated: 2026-09-28