Refund Policy
When Sim2Funded challenge fees are refunded.
Before you trade
You can request a full refund within 14 days of purchase if you have not placed any trade on the account. Email support@sim2funded.com with your order number.
How refunds are paid
Refunds are paid in USDT or USDC to a wallet registered to your account, for the USD value of the fee you paid. Network fees are deducted from the refund.
After you trade
Once a trade has been placed, the evaluation has started and the fee is non-refundable, including if the account breaches a rule.
Fee refund with your first reward
If you pass and receive a funded account, the fee for the challenge that led to it is refunded with your first approved reward.
Accounts closed for abuse
Fees are not refunded for accounts closed for a prohibited practice or a breach of the terms.
Chargebacks
Please contact support before disputing a payment. Accounts linked to a chargeback are suspended while it is investigated.
Your statutory rights
This policy doesn't affect any rights you have under the consumer law of your country of residence.
Last updated: 2026-09-28